![]() ![]() "Some people feel strongly about their privacy and, in fact, the way our laws work, that privacy and liberty is Since you’ve installed self service check out In your stores I feel like a criminal every time I leave your stores and the greeter has to check me receipt to make sure I’m not shop lifting- Our associates are trained to check receipts to make sure unbagged items, and those at the bottom of the basket, have been scanned. ![]() "Their right is to say, 'Thanks, but no thanks,' and walk away," said Bryant. And if no consent is provided, he said, customers are under no obligation to comply. Michael Bryant, CCLA's executive director and general counsel, said retailers should get consent before checking receipts or bags. The Canadian Civil Liberties Association (CCLA) said it's investigating the practice of retailers doing routine security checks at the exit, concerned that the way they're conducted may jeopardize customers' rights. She said her local Walmart increased its checks in the spring. "It was not a request, it was a demand," said Penny Rintoul of Vaughan, Ont., about a recent receipt check just before she exited Walmart with her purchases. An apparent step-up of receipt and shopping bag checks at Walmart has sparked customer complaints, raising concerns about shoppers' rights. ![]()
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